Effective Date: September 11, 2026
At BOSCEN Weight Loss (“BOSCEN,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request a consultation, or inquire about our bariatric and weight-loss services.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through https://boscenweightloss.com/ and related online services.
Because BOSCEN Weight Loss provides medical and bariatric services, some of the information you voluntarily provide to us may be sensitive or related to your health. We take the protection of this information seriously.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide through our website, including when you request a consultation, contact our team, or submit an application.
Information you provide directly
Depending on the form or service you use, we may collect:
- First and last name
- Email address
- Telephone number
- City and location
- Preferred method of contact
- Type of bariatric or weight-loss procedure you are interested in
- Occupation
- Social media or Facebook profile information, when voluntarily provided
- How you found BOSCEN Weight Loss
- Your personal statement or reasons for seeking bariatric surgery
- Information contained in messages or inquiries submitted through our website
- Other information you voluntarily provide to help us respond to your request
Some information submitted through our forms may reveal or relate to your health, medical history, weight-loss goals, or reasons for seeking medical treatment.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited
- Date and time of visits
- Referring website or source
- General geographic information
- Website interactions and navigation activity
- Cookies and similar technologies
We may use analytics, tag-management, cookies, pixels, and similar technologies to understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use the information we collect for legitimate business, administrative, and healthcare-related purposes, including to:
- Respond to consultation requests and inquiries
- Contact you regarding your requested services
- Evaluate your interest in bariatric or weight-loss procedures
- Coordinate consultations and appointments
- Provide information about our services and procedures
- Communicate with you regarding your potential treatment
- Coordinate patient-related services when appropriate
- Respond to questions or requests
- Improve our website, services, and patient experience
- Understand website traffic and user behavior
- Maintain website security and prevent fraud or abuse
- Manage and improve our marketing activities
- Comply with applicable legal, regulatory, and professional obligations
- Establish, exercise, or defend legal claims
- Perform other purposes disclosed to you at the time information is collected or with your consent where required
We do not sell your personal information as part of our ordinary business operations.
3. Health and Medical Information
Because BOSCEN Weight Loss provides bariatric and medical services, information submitted through certain forms may contain sensitive personal or health-related information.
Please do not submit highly sensitive medical information through a general website contact form unless specifically requested by BOSCEN Weight Loss through an appropriate and secure communication channel.
Information submitted through the website may be used to determine how our team should respond to your inquiry and whether additional information is needed for a consultation or medical evaluation.
A website inquiry or consultation request does not establish a physician-patient relationship.
Medical records and information obtained as part of an actual patient relationship may be subject to additional privacy, confidentiality, medical-record, and regulatory requirements that are separate from this website Privacy Policy.
4. Cookies and Similar Technologies
BOSCEN Weight Loss may use cookies and similar technologies to operate, secure, analyze, and improve the website.
These technologies may allow us or our service providers to:
- Remember website preferences
- Understand how visitors navigate the website
- Measure website traffic
- Analyze marketing performance
- Improve website functionality
- Detect security issues
- Provide relevant advertising or marketing measurement, where applicable
Some cookies may be placed by third-party service providers that provide analytics, advertising, security, hosting, or other website functionality.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.
Where required by applicable law, we will provide additional cookie controls or consent mechanisms.
5. Google and Analytics Services
We may use third-party analytics and website technologies, including Google services, to understand website traffic and user interactions.
These services may collect information such as device information, IP-related information, browser information, pages visited, and interaction data.
Third-party services process information according to their own privacy policies and terms.
You can learn more about Google’s privacy practices through Google’s official privacy resources.
6. How We Share Information
We may disclose personal information to third parties when reasonably necessary to operate our business, provide requested services, maintain our website, or comply with legal obligations.
Depending on the circumstances, these parties may include:
- Healthcare professionals and medical providers involved in your care
- Hospitals, laboratories, pharmacies, or other healthcare service providers, when applicable
- Website hosting and technology providers
- Website maintenance and development providers
- Analytics providers
- Marketing and advertising service providers
- Communication and customer relationship management platforms
- Payment processors, when applicable
- Professional advisers, including legal, accounting, or consulting professionals
- Government authorities or regulatory bodies when required by law
- Law enforcement or other parties when necessary to protect our rights, safety, property, patients, users, or the public
We seek to limit disclosures to information reasonably necessary for the applicable purpose.
7. Medical Tourism and Cross-Border Services
BOSCEN Weight Loss is located in Tijuana, Baja California, Mexico, and provides services to patients from Mexico, the United States, and other locations.
If you contact us from outside Mexico, your information may be transferred to, stored in, or processed in Mexico or in other countries where BOSCEN or its service providers operate.
Privacy and data-protection laws may differ between countries.
By submitting information to BOSCEN Weight Loss, you understand that your information may be processed in Mex